MHI Ciara™ Series 3.3kW Split System Heat Pump
The Ciara™ reverse-cycle split system provides 3.3 kW rated cooling and 3.8 kW rated heating, with built-in Wi-Fi and a compact indoor unit.
Key Features
- Built-in Wi-Fi: Control your heat pump anywhere, anytime via Wi-Fi or internet using the Smart M-Air app. Adjust temperature settings, operating mode, fan speed and timers.
- Voice Control: Compatible with Google and Amazon Alexa devices, sold separately.
- Allergen Clear Filter: Helps capture and neutralise airborne allergens.
- Economy Mode: Operates at slightly reduced capacity to help reduce power consumption.
- Outdoor Silent Mode: Two levels of reduced-noise operation.
- Backlit Remote Control: Includes timer and scheduling functions.
Specifications
- Indoor Unit: DXK12ZTLA-WFJ
- Outdoor Unit: DXC12ZTLA-WJ
- Complete Set: DXK12ZTLA-WFJ-Set
- Cooling Capacity (T1): 3.3 kW (range: 0.8–3.7 kW)
- Heating Capacity (H1): 3.8 kW (range: 1.0–4.9 kW)
- Indoor Unit Dimensions (H × W × D): 294 × 798 × 210 mm
- Outdoor Unit Dimensions (H × W × D): 540 × 645 (+57) × 275 mm
Approximate Maximum Room Size
- Cooling: 25–37 m²
- Heating: 20–29 m²
These ranges represent different maximum room sizes under MHI's A–D room conditions, rather than a guaranteed coverage range.
Actual requirements depend on insulation, glazing, orientation and ceiling height. A professional heat-load assessment is recommended.
5-Year Manufacturer’s Warranty
Subject to Mitsubishi Heavy Industries’ warranty terms and correct installation by a suitably qualified installer. Installation workmanship warranty is separate and is not included with supply-only purchases.
Installation Notice:
Electrical Installations must be undertaken by a licensed electrical worker.

