5-year parts, labour and compressor warranty for eligible residential and commercial human-comfort applications, subject to MHIAA terms and conditions. Non-human-comfort applications carry a 1-year warranty period.
The Mitsubishi Heavy Industries FDTC 5.0kW compact four-way ceiling cassette system delivers discreet, balanced comfort for offices, shops, hospitality rooms and refined residential spaces. Its compact 600 mm-grid design fits neatly into many suspended ceilings, while draught-control technology helps soften airflow around occupants.
Complete system supplied
Indoor unit: FDTC50VH
Outdoor unit: SRC50ZSXA-W
Ceiling panel
RC-EXZ3A wired controller
Key specifications
Rated cooling capacity: 5.0 kW
Rated heating capacity: 5.4 kW
Power supply: Single Phase
Refrigerant: R32
Indoor unit dimensions (H × W × D): 248 × 570 × 570 mm
Panel dimensions (H × W × D): 10 × 620 × 620 mm
Outdoor unit dimensions (H × W × D): 640 × 800(+71) × 290 mm
Indoor sound pressure from 27 dB(A)
Manuals and documents: technical literature and controller instructions are available from the official MHI FDTC Series page.
Supply only. Professional selection and installation are required. Images are representative; specifications should be confirmed for the selected model before installation.
shipping cost for all items only can be delivered to an empty ground floor room, or main apartment building entrance, provided social distancing requirements are adhered to by all parties. Please note that standard delivery does NOT include climbing up stairs, steps, or decks that are more than one. This job may impose extra fees, and the amount depends on the number of stairs.
If our delivery team is in doubt, they are authorised to deliver to the safest and most secure location outside of the home that is out of the weather (e.g. garage).
Standard Delivery Service
Courier deliveries:Our courier partners delivering orders are currently experiencing very high volumes and long delivery delays throughout New Zealand, with destinations in Auckland.
Estimated delivery time after we have shipped your order by different regions as below:
Small items:
Auckland: 3-10 workdays
North Island except AKL: 3-10workdays
South Island: 3-10 workdays
Large items
Auckland: 7-15 workdays
North Island except AKL: 10-20 workdays
South Island: up to 20 workdays
Our carriers will endeavor to give you advance notice of the delivery to your address on the day if requested and whenever practical.
Please note: Estimated delivery time is NOT a guaranteed delivery time. Delivery time could be affected by many factors.
Note: Couriers and transport companies are experiencing extremely high volume recently, and there might be delays for up to 10 days at the moment. Please keep patient, and carriers will deliver your products as soon as they could.
All deliveries are door to door service only. The delivery driver will NOT do the following services:
Unpacking & assembly
Installation
Placement within your home
Old appliances removal
Click and Collect:
Click and collect is now available from our store located at 1/18 Link Drive, Wairau Valley, Auckland. You could choose "pick up" at check out and we will send you an email notification once your order is ready to be collected. Please only come once you have received the notification. Please ensure you have a proper vehicle to load all your items prior to come to collect your purchase.
Inspection of goods
When accepting delivery or picking up the items, please ensure you inspect the unit carefully and make sure you are completely satisfied with the items (ie no damages, no dents etc) BEFORE you accept the delivery (ie, sign the doc, let the delivery driver go, or leave the collection point). Failing to do so may limit your right to claim such damages after you have accepted the goods.
Returns Service
Midea Online Shop 7-days Return and Exchange Policy
In terms 7-day right of return and exchange policy, customers can return or exchange store-wide products within 7 days after purchasing. The products should be returned unused, in its original condition with packaging, accessories and not affected for re-sell. In terms over 7-days, returns will be charge 20% restocking fees. This only applies for Midea Home Interior Centre and Midea North Shore Online Shop (www.mideahomes.co.nz) with the sole discretion of Midea Appliances
If a customer successfully exchanges products, the warranty will be coordinated with the exchanged ones.
To esquire about returning eligible products, please contact our customer service team:
